AgroFresh Market
Privacy Policy
How AgroFresh Market handles your personal information.
Prepared: 3 October 2026
About this policy
AgroFresh Market provides Freshfood shopping through its website and WhatsApp service. This policy explains how personal information is handled when you use these services.
Information we process
We process information you provide when registering, shopping, arranging delivery or contacting us. This includes your name, email, phone number, delivery addresses, order details, delivery instructions, payment references and messages or images you submit.
How we use information
We use information to manage your account, fulfil orders, arrange deliveries, confirm payments, provide order updates and respond to enquiries. AgroFresh Market processes account, order, payment and delivery information where necessary to provide services you request or take steps before fulfilling an order. We may also retain or disclose relevant information where necessary to meet an applicable legal obligation. Where processing requires your consent, we will request it separately. You may withdraw that consent without affecting processing already lawfully carried out.
Sharing and payment services
Information needed to fulfil an order may be shared with the relevant vendor and delivery personnel. AgroFresh Market uses third-party services to operate the platform, communicate through WhatsApp and support payments through Paystack, bank transfer and other channels available at checkout. These providers may process or store personal information outside Nigeria under their applicable privacy and data-processing terms. Contact Agrofreshmarkets@gmail.com for questions about the providers involved and the handling of your information.
Browser storage
The website saves your sign-in session, shopping basket and checkout draft in browser storage. Our Cookie and browser storage policy explains what is saved and how to clear it. Clearing browser storage does not delete your account or existing order records.
How long we keep information
AgroFresh Market keeps personal information for as long as reasonably necessary to operate your account, fulfil orders, provide support and meet applicable record-keeping requirements. We consider the purpose of the information, whether your account or enquiry remains active, and whether records are needed for refunds, accounting or unresolved disputes. Information that is no longer needed will be reviewed for deletion or anonymisation. You may request account closure or deletion by emailing Agrofreshmarkets@gmail.com. Some transaction records may need to remain after account closure. Where information must be retained, we will explain the reason when responding to your request.
Your choices and rights
You can contact us to request access to or correction of your personal information, or to request deletion, restriction or objection to processing, where applicable. We may need to verify your identity before responding. These rights are subject to applicable legal conditions. You may also raise a privacy concern with the Nigeria Data Protection Commission.
Contact us
Email Agrofreshmarkets@gmail.com or call +234 816 579 7522.